Creating Stations

Documents, PDFs, QR Codes & iFrames

Analytics

Virtual Front Desk API: overview and getting started

FAQ What Devices to use with Virtual Front Desk?

Android Tablets, Chrome in Full Screen and kiosk mode (Pinned app)

Subscriptions, free trial, and pre paid credit

Trouble shooting guide, Firewall, Permissions

Neat Frame or Board

Organizations, owner, admin and regular users

Payments Stripe Terminal, Credit and Debit Card Reader, POS Point of Sales

iFrames, URL, Websites and Webapps

Users

Quick Access button

Sign up, Regions and Sign in Options

Translator

Clock in Clock out, Timesheets

Digital Scanner

Printer app: technical specifications and Service Mode

Monitoring, Live streaming your stations

MS Teams Call Queue & Auto Attendant Explained

Neat Pulse and setting up your Neat Frame with Virtual Front Desk

SMS for Microsoft Teams

Slack integration

Video as background for your stations

WhatsApp Integration

Ms Teams integration for video calls, call queue & auto attendant

OKTA integration SSO sign in

AI Agent Setup Guide

New Users Onboarding Tutorial

Emergency Message

Dashboard overview

iPad Kiosk mode (Guided access)

Windows Kiosk mode

Live Call Features

Groups and call queue

Mobile application iPhone and iPad

Android Mobile native application

Visitor sign in, sign out and Express QR code sign in

Customization, logo and background images & videos

Outlook Calendar add in for Pre Registration and Express QR code Sign in

Azure Groups

Settings Menu

History ; Call logs, Other Actions, Sign in logs, Pre-Registration logs, Transaction logs and AI Conversations

FAQ Subscription and Plans

Infrastructure, Security and Compliance

Office hours and the closed screen

FAQ: Using Virtual Front Desk

Printer, Printing Badges and Documents

Phone calls and call forwarding

Station offline alerts

Create your first station, add your team, sign in.

Getting started

Tablets, Neat, Windows, printers, scanners and card readers.

Set up your device

Live calls, queues, groups, mobile apps and monitoring.

Answering calls

Sign-in forms, documents, QR codes, branding and pre-registration.

Visitor management

Video calls, call queues, auto attendant, SMS and Azure groups.

Microsoft Teams

Other integrations

Subscriptions, settings, history and logs.

Account, billing and logs

Infrastructure, HIPAA, firewall and permissions.

Security and troubleshooting

Go back to application

<style>

/* grid of featured category cards */
.top-categories { gap: 24px; }
.top-categories > a {
  padding: 0 !important;
  overflow: hidden;
  border-radius: 16px;
  border: 1px solid #ecedef;
  box-shadow: none;
}
.top-categories > a:hover { box-shadow: 0 8px 24px rgba(9, 9, 9, .08); transform: translateY(-2px); }

/* stack image above text */
.top-categories > a > .flex { flex-direction: column; }
.top-categories > a > .flex > div:first-child {
  width: 100%;
  aspect-ratio: 5 / 4;
  background: #eeeff1;
  overflow: hidden;
}
.top-categories > a img {
  width: 100% !important;
  height: 100%;
  object-fit: cover;
  transition: transform .3s ease;
}
.top-categories > a:hover img { transform: scale(1.03); }

/* text block */
.top-categories > a > .flex > div:last-child { margin: 0 !important; padding: 20px 24px 24px; }
.top-categories h2 { font-size: 17px; color: #090909; margin-bottom: 4px; }
.top-categories p { color: #676767; font-size: 14px; line-height: 1.45; }

/* hero: keep it a thin band, calm the photo, keep the title readable */
.home-hero { min-height: 260px; }
.home-hero::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(180deg, rgba(255,255,255,.55), rgba(255,255,255,.25));
}

/* brand */
:root { --primary-bg-color: #15b878; }

/* hide the "featured articles" list under the category grid */
.container.max-w-7xl > .mx-auto.mt-20.max-w-3xl { display: none !important; }
/* language switcher (moved into the header by the script below) */
.main-menu .vfd-lang { display: flex; align-items: center; margin-left: 24px; color: #15b878; font-weight: 600; background: transparent !important; }
.main-menu .vfd-lang i { background: transparent !important; color: #15b878; opacity: 1 !important; }
.main-menu .vfd-lang { position: relative; }
.main-menu .vfd-lang { height: 44px; }
.main-menu .vfd-lang .dropdown-menu { top: 100%; bottom: auto; right: 0; left: auto; margin: 0; padding-top: 6px; transform: none; background: transparent; box-shadow: 0 8px 24px rgba(9,9,9,.12); border-radius: 10px; z-index: 10000; }
.main-menu .vfd-lang .dropdown-menu a { color: #090909; padding: 6px 14px; }
.main-menu .vfd-lang .dropdown-menu li { background: #fff; }
.main-menu .vfd-lang.open .dropdown-menu { display: block; }
</style>
<script>
/* Move the language switcher from the footer into the header. Re-applies after in-app navigation. */
(function () {
  function moveLang() {
    var w = document.querySelector('.bg-primary-text.text-primary-bg:has(.dropdown-menu)');
    var nav = document.querySelector('.main-menu > div');
    if (!w || !nav || nav.contains(w)) return;
    w.classList.add('vfd-lang'); nav.appendChild(w);
    w.addEventListener('click', function (e) { if (!e.target.closest('.dropdown-menu')) w.classList.toggle('open'); });
    document.addEventListener('click', function (e) { if (!w.contains(e.target)) w.classList.remove('open'); });
  }
  moveLang();
  new MutationObserver(moveLang).observe(document.body, { childList: true, subtree: true });
})();
</script>

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VFD Documentation and Tutorials