Creating Stations

Documents, PDFs, QR Codes & iFrames

FAQ  What Devices to use with Virtual Front Desk?

Android Tablets, Chrome in Full Screen and kiosk mode (Pinned app)

FAQ  What key features set Virtual Front Desk apart from competitors?

FAQ Are you available worldwide?

FAQ Do you offer Virtual Assistants to answer calls?

Subscriptions, free trial, and pre paid credit.

Trouble shooting guide, Firewall, Permissions

Neat Frame or Board

Organizations, owner, admin and regular users

Payments Stripe Terminal, Credit and Debit Card Reader, POS Point of Sales 

Virtual Assistant

iFrames, URL, Websites and Webapps

Users

Quick Access button

 Sign up, Regions, Microsoft SSO and Google SSO Log in

Translator

Clock in Clock out, Timesheets

Digital Scanner

Printer app technical specifications

Monitoring or Live streaming your stations

MS Teams Call Queue & Auto Attendant Explained 

Neat Pulse and setting up your Neat Frame with Virtual Front Desk

SMS for Microsoft Teams

Slack integration

Video as background for your stations

WhatsApp Integration

Ms Teams integration for video calls, call queue & auto attendant

OKTA integration SSO sign in

New Users Onboarding Tutorial

iPad Kiosk mode (Guided access)

Windows Kiosk mode

Live Call Features

Groups and call queue.

Mobile application iPhone and iPad

Android Mobile native application

Visitor sign in, sign out and Express QR code sign in

Customization, logo and background images & videos

Outlook Calendar add in for Pre Registration and Express QR code Sign in

Azure Groups

Settings Menu

History ; Call logs, Sign in logs, Pre-Registration logs and Transaction logs

FAQ Subscription and Plans

Infrastructure; Built on Microsoft Azure with ACS, HIPAA-Compliant Video Technology

FAQ  Is Virtual Front Desk right for my business type?

FAQ How does the Microsoft Teams integration work?

FAQ What is Virtual Front Desk's customer support like?

 Printer, Printing Badges and Documents

Phone calls and call forwarding 

Create your first station, add your team, sign in.

Getting started

Tablets, Neat, Windows, printers, scanners and card readers.

Set up your device

Live calls, queues, groups, mobile apps and monitoring.

Answering calls

Sign-in forms, documents, QR codes, branding and pre-registration.

Visitor management

Video calls, call queues, auto attendant, SMS and Azure groups.

Microsoft Teams

Other integrations

Subscriptions, settings, history and logs.

Account, billing and logs

Infrastructure, HIPAA, firewall and permissions.

Security and troubleshooting

Go back to application

<style>

/* grid of featured category cards */
.top-categories { gap: 24px; }
.top-categories > a {
  padding: 0 !important;
  overflow: hidden;
  border-radius: 16px;
  border: 1px solid #ecedef;
  box-shadow: none;
}
.top-categories > a:hover { box-shadow: 0 8px 24px rgba(9, 9, 9, .08); transform: translateY(-2px); }

/* stack image above text */
.top-categories > a > .flex { flex-direction: column; }
.top-categories > a > .flex > div:first-child {
  width: 100%;
  aspect-ratio: 5 / 4;
  background: #eeeff1;
  overflow: hidden;
}
.top-categories > a img {
  width: 100% !important;
  height: 100%;
  object-fit: cover;
  transition: transform .3s ease;
}
.top-categories > a:hover img { transform: scale(1.03); }

/* text block */
.top-categories > a > .flex > div:last-child { margin: 0 !important; padding: 20px 24px 24px; }
.top-categories h2 { font-size: 17px; color: #090909; margin-bottom: 4px; }
.top-categories p { color: #676767; font-size: 14px; line-height: 1.45; }

/* hero: keep it a thin band, calm the photo, keep the title readable */
.home-hero { min-height: 260px; }
.home-hero::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(180deg, rgba(255,255,255,.55), rgba(255,255,255,.25));
}

/* brand */
:root { --primary-bg-color: #15b878; }

/* hide the "featured articles" list under the category grid */
.container.max-w-7xl > .mx-auto.mt-20.max-w-3xl { display: none !important; }
</style>

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VFD Documentation and Tutorials