FAQ What Devices to use with Virtual Front Desk?

Can I use any device with Virtual Front Desk?
 Yes, Virtual Front Desk is web-based, so it works with a wide range of devices. While we recommend the Neat Frame for the best experience, other devices such as iPads, Android tablets, and Windows computers are also great options.

Do we need to purchase devices from Virtual Front Desk?
No, we do not sell devices. However, we’re happy to recommend the best ones to pair with our system.

What are the minimum computer requirements?
For the optimal experience, we recommend using a recent, high-performance computer capable of running the latest version of Chrome or Safari seamlessly. While lower-end devices may function, limitations such as reduced video quality, slower performance, browser compatibility issues, and unreliable network connectivity can negatively affect the experience for both visitors and receptionists. Investing in reliable hardware is key to maintaining a professional and hassle-free operation.

Where can I purchase a floor stand for the Neat Frame?
We are an authorized reseller of the floor stand for the Neat Frame. Please contact our sales team for pricing and details.