*Read first: Creating Stations

Adding regular Users and MS Teams integration

Understanding Groups and call queue.

Documents, PDFs and QR Codes

FAQ  What Devices to use with Virtual Front Desk?

FAQ  Is Virtual Front Desk right for my business type?

Android Tablets, Chrome in Full Screen and kiosk mode (Pinned app)

iPad Kiosk mode (Guided access)

Windows Kiosk mode

FAQ  What key features set Virtual Front Desk apart from competitors?

FAQ Subscription and Plans

Setting up your Microsoft 365 business (Including MS Teams for work) and Azure environment

FAQ Are you available worldwide?

FAQ What is Virtual Front Desk's customer support like?

FAQ How does the Microsoft Teams integration work?

FAQ Do you offer Virtual Assistants to answer calls?

Must Read to use the MS Teams integration

Subscriptions, free trial, and pre paid credit.

Customization, logo and background images.

Visitor sign form and sign out option

Trouble shooting guide

Live Call Features

Neat Frame or Board

Phone call and call forwarding 

Admin and regular users

Virtual Assistant

Printing Badges and Documents

Locations&nbsp; Locations are physical addresses where you can manage one or multiple stations. Start by creating a location, and then add stations to it.&nbsp; The pictures and addresses of your locations are for internal use.&nbsp;Virtual Front Desk is ideal for efficiently managing multiple locations under a single account. &nbsp;<img src="https://cdn-assets.productfruits.com/a458ce34-c9f1-4bda-ba77-61d06b13a94d">Stations Begin by adding a station. Customize your welcome screen and then add your first button. Name the button and assign one of the following actions. After selecting the desired action for a button, save your changes to generate a unique connection code. On the device you want to use as a station, visit station.virtualfrontdesk.com and enter the connection code. This will either initiate your free trial or add the station to your existing subscription. If you need a new connection code, simply duplicate the current station, enter the new code where prompted, and delete the old station to avoid additional charges.8 actions to choose from:<figure class="image"><img src="https://cdn-assets.productfruits.com/1eb76de3-8c2c-4781-bd4e-3315e041cbdd"></figure>All users All online users who are not assigned to a group will receive notifications simultaneously on their dashboards. If no user answers the video call within 30 seconds, the system will automatically dial the default phone number specified under call forwarding in the settings, based on your configured preferences.User Sends notification to this specific user. Select multiple users to create a submenu.Groups This will notify the group according to your configured preferences, either for group calling or serial (call queue). Please note that for MS Teams users, each group is limited to a single user. To enable group calling with MS Teams, follow these steps: create a call queue in your Microsoft Teams admin account, import this call queue as a regular user, and activate the 'MS Teams Call Queue' option in the User Tab. Please ensure that each user has an MS Teams Phone Standard license for the integration to work.PDF Displays a PDF on the station screen. Select multiple PDFs to create a submenu. (Upload PDFs from the document tab.)QR Code Displays a QR Code on the station screen. Select multiple QR Codes to create a submenu. (Upload QR Codes from the document tab.)Visitor sign in Starts the selected visitor sign in form. Select multiple Sign in forms to create a submenu. (Create your Sign in forms from the Visitor sign in tab.)Sign out Displays the sign-out form where previously signed-in visitors are prompted to enter the first three letters of their name, select their name from the generated list, and complete the sign-out process. The sign-out form is an optional feature that can be enabled when setting up your Visitor Sign-In Form.Notifications Sends an email and an SMS text.&nbsp;<figure class="image"><img src="https://cdn-assets.productfruits.com/f66f4f66-1d13-42b3-ac8e-93da7e24b264"></figure> &nbsp;

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VFD Documentation and Tutorials

VFD Documentation and Tutorials

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*Read first: Creating Stations