Help Center
Go back to application
Help Center
Go back to application
Must Read to use the MS Teams integration, call queue & auto attendantAndroid Tablets, Chrome in Full Screen and kiosk mode (Pinned app)iPad Kiosk mode (Guided access)Windows Kiosk modeSetting up your Microsoft 365 business (Including MS Teams for work) and Azure environment*Read first: Creating StationsGroups and call queue.Documents, PDFs, QR Codes & iFramesVisitor sign in, sign out and Express QR code sign inSubscriptions, free trial, and pre paid credit.Trouble shooting guide, Firewall, PermissionsCustomization, logo and background imagesLive Call FeaturesNeat Frame or BoardPhone call and call forwarding Owner, admin and regular usersVirtual AssistantPrinting Badges and DocumentsHistory ; Call logs, Sign in logs, Pre-Registration logs and Transaction logsiFrames, URL, Websites and WebappsUsersQuick Access buttonSettings Menu Sign up, Regions, Microsoft SSO and Google SSO Log inTranslatorAzure GroupsClock in Clock out, TimesheetsInfrastructure; Built on Microsoft Azure with ACS, HIPAA-Compliant Video TechnologyMobile application iPhone and iPadDigital ScannerPrinter app technical specificationsPayments Stripe Terminal, Credit and Debit Card Reader, POS Point of Sales Android Mobile native applicationMonitoring or Live streaming your stations
FAQ
FAQ Is Virtual Front Desk right for my business type?FAQ What key features set Virtual Front Desk apart from competitors?FAQ What Devices to use with Virtual Front Desk?FAQ Subscription and PlansFAQ How does the Microsoft Teams integration work?FAQ What is Virtual Front Desk's customer support like?FAQ Are you available worldwide?FAQ Do you offer Virtual Assistants to answer calls?

Documents, PDFs, QR Codes & iFrames

Virtual Front Desk allows you to perform everything a receptionist would typically do behind a counter. PDFs, QR codes, and iFrames can be displayed using a button on your station or sent to the station screen during a live video call for signatures or to share information. PDFs can also be sent directly to a printer. To get started go to the Content library tab.

Documents

Upload PDFs to share during a live video call, either by displaying them on the screen or sending them to a printer. You can also display PDFs on your station or within a visitor sign-in form. Additionally, names, emails, and signatures can be added to a PDF either during a live call or as part of the visitor sign-in process. A simple way to share a PDF with visitors is to add a QR code to the PDF, allowing them to easily access and download it on their device.

 

QR Codes

From the document section you can create QR codes by adding any URLs you want to display behind a button as an action. During a live call, you can also instantly send a QR code to the screen by entering a full URL using the QR code icon. To display a QR code permanently on your station screen use the QR code function under the station's edit section. The full URL containing https:// is required.

 

iFrames *(No Redirection Allowed)

This feature allows you to display various URLs within an iFrame alongside the Virtual Front Desk app, such as online fillable forms (for example, Jotform or Microsoft Forms), websites, or certain web applications like Google Calendar. The iFrame can be triggered by a button action on the station, shared on the station screen during a live video call, or included as part of a visitor sign-in form when a more complex form is required. You can also split your Station screen with an iFrame.

Please note that iFrames do not support redirections. If the embedded content attempts to redirect to a different URL, the iFrame will fail to load. For this reason, any website, form, or web application displayed in an iFrame must remain within the same domain.

Additionally, not all websites or applications allow iFrame embedding, as this can mask the original URL. If the iFrame does not load, this restriction is likely the cause.

 

Displaying iFrames on Your Station and Splitting the Screen:

To split your station screen and display an iFrame, access the station's settings's section and toggle the iFrame option. Enter the full desired URL. This will split your screen. 

 


 Displaying an iFrame with a button 

Select iFrame as a button's action and choose one or several iFrames to create a sub menu.

Displaying an iFrame in a Visitor Sign-In Form:

Select the iFrame:

  • Go to the Visitor Sign-in tab, Sign-in form, enable iFrame.

     

Sending an iFrame During a Live Video Call:

Add the iFrame:

First, add the iFrame in the Content Library section.

Send iFrame to Screen:

During the live video call, from the documents options located at the bottom of your screen, select the URL and send to Screen.

Powered by Product Fruits