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Must Read to use the MS Teams integrationAndroid Tablets, Chrome in Full Screen and kiosk mode (Pinned app)iPad Kiosk mode (Guided access)Windows Kiosk modeSetting up your Microsoft 365 business (Including MS Teams for work) and Azure environment*Read first: Creating StationsAdding Users, Admins and MS Teams integrationUnderstanding Groups and call queue.Documents, PDFs and QR CodesVisitor sign form and sign out optionSubscriptions, free trial, and pre paid credit.Trouble shooting guideCustomization, logo and background images.Live Call FeaturesNeat Frame or BoardPhone call and call forwarding Admin and regular usersVirtual AssistantPrinting Badges and DocumentsHistory, Call logs and Sign in / Sign out logs
FAQ
FAQ Is Virtual Front Desk right for my business type?FAQ What key features set Virtual Front Desk apart from competitors?FAQ What Devices to use with Virtual Front Desk?FAQ Subscription and PlansFAQ How does the Microsoft Teams integration work?FAQ What is Virtual Front Desk's customer support like?FAQ Are you available worldwide?FAQ Do you offer Virtual Assistants to answer calls?

FAQ How does the Microsoft Teams integration work?

The Microsoft Teams integration allows seamless communication by sending video call notifications directly to an MS Teams user, bypassing the Virtual Front Desk dashboard. With this integration, the buttons on your station can initiate video calls to users via the MS Teams desktop or mobile application.

Additionally, you can configure your station to call an MS Teams call queue, enabling efficient call routing.

Important Requirements:

  • An MS Teams Calling Plan assigned to the Microsoft administrator is required.
  • Each user receiving calls from the station must have a Teams Phone Standard license.

This integration streamlines communication for organizations using Microsoft Teams, enhancing connectivity and efficiency.


 

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