FAQ What key features set Virtual Front Desk apart from competitors?

1. Comprehensive Notifications
   Virtual Front Desk stations can send notifications through multiple channels, including:
   
   • Video calls to our web app or directly to Microsoft Teams.
   • Phone calls, SMS texts, and emails.
   • Call forwarding and call queues.
      
2. Visitor Management
   Efficiently manage visitors with features such as:
   
   • Custom visitor sign-in forms to collect information.
   • Options for visitors to answer questions, sign documents, and take selfies.
   • Visitor badge printing for a professional and secure experience.
   • Visitor sign out.
      
3. Advanced Live Video Call Functionalities
   Enhance interactions with powerful tools, including:
   
   • Capture and save IDs or other screenshots during video calls.
   • Sending documents to the station for signing, complete with names and emails.
   • Printing documents.
   • Sharing QR codes. 
   • Sending text to the screen.
   • Screen sharing.
      
4. Branding and Customization
   Create a visually stunning and cohesive experience for your visitors with fully customizable station screens. The only limit is your creativity, allowing you to perfectly match your company’s branding.
    

Additional Features

• Station Monitoring: Call any station directly from your dashboard to check on your lobby in real-time.
• Detailed Activity History: Access a full log of all actions performed on your station for tracking and insights.
• Multi-Lingual Stations: Create stations that cater to diverse audiences with multi-language capabilities.
• Document Display: Easily showcase PDFs and QR codes on your station for visitor interaction.
• Employee Directory & Submenus: Set up employee directories or submenus for streamlined visitor navigation.
• Centralized Management: Effortlessly manage multiple locations and teams of receptionists from a single account.