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Ms Teams integration for video calls, call queue & auto attendantAndroid Tablets, Chrome in Full Screen and kiosk mode (Pinned app)iPad Kiosk mode (Guided access)Windows Kiosk mode*Read first: Creating StationsGroups and call queue.Documents, PDFs, QR Codes & iFramesVisitor sign in, sign out and Express QR code sign inSubscriptions, free trial, and pre paid credit.Trouble shooting guide, Firewall, PermissionsCustomization, logo and background images & videosLive Call FeaturesNeat Frame or BoardPhone calls and call forwarding Organizations, owner, admin and regular usersVirtual Assistant Printer, Printing Badges and DocumentsHistory ; Call logs, Sign in logs, Pre-Registration logs and Transaction logsiFrames, URL, Websites and WebappsUsersQuick Access buttonSettings Menu Sign up, Regions, Microsoft SSO and Google SSO Log inTranslatorAzure GroupsClock in Clock out, TimesheetsInfrastructure; Built on Microsoft Azure with ACS, HIPAA-Compliant Video TechnologyMobile application iPhone and iPadDigital ScannerPrinter app technical specificationsPayments Stripe Terminal, Credit and Debit Card Reader, POS Point of Sales Android Mobile native applicationMonitoring or Live streaming your stationsMS Teams Call Queue & Auto Attendant Explained Neat Pulse and setting up your Neat Frame with Virtual Front DeskSMS for Microsoft TeamsSlack integrationOutlook Calendar add in for Pre Registration and Express QR code Sign inWhatsApp IntegrationVideo as background for your stations
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WhatsApp Integration

Our WhatsApp integration lets you receive either an SMS notification in WhatsApp or a video call link you can tap to start a video call between WhatsApp and the Virtual Front Desk station.

Setting it up is simple:

  1. Go to Settings → Notifications & Calls and choose your preferred option — SMS or video call link — then enter the phone number linked to your WhatsApp account.
  2. Save your changes. From then on, whenever someone presses the button assigned to you, you'll receive a notification directly in WhatsApp.

Please note: when you receive a call, you'll be prompted to allow access to your camera and microphone.

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