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Ms Teams integration for video calls, call queue & auto attendantAndroid Tablets, Chrome in Full Screen and kiosk mode (Pinned app)iPad Kiosk mode (Guided access)Windows Kiosk mode*Read first: Creating StationsGroups and call queue.Documents, PDFs, QR Codes & iFramesVisitor sign in, sign out and Express QR code sign inSubscriptions, free trial, and pre paid credit.Trouble shooting guide, Firewall, PermissionsCustomization, logo and background images & videosLive Call FeaturesNeat Frame or BoardPhone calls and call forwarding Organizations, owner, admin and regular usersVirtual Assistant Printer, Printing Badges and DocumentsHistory ; Call logs, Sign in logs, Pre-Registration logs and Transaction logsiFrames, URL, Websites and WebappsUsersQuick Access buttonSettings Menu Sign up, Regions, Microsoft SSO and Google SSO Log inTranslatorAzure GroupsClock in Clock out, TimesheetsInfrastructure; Built on Microsoft Azure with ACS, HIPAA-Compliant Video TechnologyMobile application iPhone and iPadDigital ScannerPrinter app technical specificationsPayments Stripe Terminal, Credit and Debit Card Reader, POS Point of Sales Android Mobile native applicationMonitoring or Live streaming your stationsMS Teams Call Queue & Auto Attendant Explained Neat Pulse and setting up your Neat Frame with Virtual Front DeskSMS for Microsoft TeamsSlack integrationOutlook Calendar add in for Pre Registration and Express QR code Sign inWhatsApp IntegrationVideo as background for your stationsOKTA integration
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OKTA integration

Signing in to Virtual Front Desk

Virtual Front Desk supports several sign-in methods:

  • Email and password – standard credentials created during signup
  • Microsoft SSO – sign in with your Microsoft work account (Entra ID)
  • Google SSO – sign in with your Google Workspace account
  • Okta – for organizations that require centralized identity management and an additional layer of security

This guide walks you through integrating Okta with Virtual Front Desk so your team can sign in using your organization's existing Okta credentials.

1. The first step is to create an App Integration from your OKTA admin console.


2. Select OIDC openID Connect, and Web Application.


3. Name the integration.
4. Enter as the Sign in and sign out redirect URLs: https://login.virtualfrontdesk.com/callback


6. Assignements, select: Allow everyone in your organization to access and enable immediate access with federation broker mode.


7. Copy and enter the client ID into the Virtual Front Desk dashboard in the OKTA integration section. Settings / integrations


8. Enter your Okta URL. Look at the address bar. Your Okta URL is the base address, it typically looks like https://yourcompany.okta.com


9. Connect to Okta

Your integration is done. Your users can now log in to Virtual Front desk with the Okta option.


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